About Us

  • Overview
  • Our Team
  • Why book with us
  • Financial
  • Our Values

We are Vietnam Direct and we thrive on creating unique travel experiences in a country we have an in-depth knowledge of and boundless passion for.

One destination, done really well.

We’re dedicated solely to Vietnam. This focus allows us to offer a huge range of quality-assured experiences and services. We use our expertise to craft special, off-the-beaten track adventures – the kind that big, faceless travel agencies simply can’t compete with.

Great advice comes from personal experience, not a search engine.

We promise that your travel consultant will be someone who has explored Vietnam personally and can share their first-hand advice and tips with you. Just give them a call to learn about their favourite towns, top accommodation picks and most treasured travel memories.

Dream holidays don’t come off the shelf.

The itineraries on this site are just a small taste of what we have to offer. Your travel consultant will listen carefully to what you want and design your perfect trip based on your interests, requirements and budget.

Miguel Gibson
CEO & Founder | London
Sandra Aguila
Finance Director | London
Shruti Gunjal
Head of Marketing & Sales | London
Pedro Arévalo
Product Manager | London
Rosella Colella
Product Manager | London
York Ortiz
Head Travel Consultant | London
Seymour Rodriguez
Travel Consultant | London
David Gonzalez
Travel Consultant | London
Jennifer Do
Sales Executive | Hanoi, Vietnam
Maria Victoria O'Hana
Content Marketing Executive | London


We're members of ATOL, a scheme which protects money paid towards flight-inclusive holidays and helps repatriate stranded travellers. All the flights and flight-inclusive holidays that we sell are financially protected by the ATOL scheme. This ensures that you do not lose money or become stranded abroad if were unable to provide your holiday or return you home.


We're members of ABTA, the UK's largest travel association. All the money you pay towards your holiday is protected by an insurance bond with ABTA. In the very unlikely event that we were to cease trading, you would get 100% of the money paid to us back.


We are registered with the International Air Transport Association (IATA) which works with the "air transport industry to promote safe, reliable, secure and economic air travel". As their member we are required to maintain high standards of service and dependability for our holidaymakers. We provide 100% financial protection.


If you buy travel arrangements with us but not a flight, ATOL protection does not apply. Instead, your prepayments are protected by a Topp policy. In the unlikely event of our financial failure, customers’ prepayments for non-flight inclusive packages will be reimbursed, subject to the terms and conditions of the Topp policy.

Book with confidence. We are members of all the UK's major travel associations and regulators.

We Value Honesty

Having travelled extensively ourselves, we understand the importance of straightforward advice and realistic expectations. That’s why we’re always direct with our clients and never make false promises. We adore Vietnam but we’re under no illusions about its quirks and challenges. We’re upfront with our clients so they’re well equipped for whatever comes their way.

We Value Knowledge

We chose to specialise in Vietnam because it’s a country we have a huge passion for and know intimately. We give real recommendations and expert advice from our own lived experiences not a search engine. It’s this detailed knowledge that allows us to create specialiased itineraries around your interests.

We Value People

We care about the people our holidays impact – you and the community that you visit. We want to give back to the destinations we work with which is why we’re always seeking out spectacular homestay accommodations and ethical partners to work with. This provides you with unforgettable holiday experiences while having a positive impact on Vietnam and its amazing people.